Privacy Policy

1. Introduction

ZMiles Dispatching Services (“Company,” “we,” “our,” or “us”) is a truck dispatching service provider operating across the United States. We are committed to protecting the privacy and security of personal and business information collected through our website, communications, and services.

This Privacy Policy explains how we collect, use, store, share, and protect your information in compliance with applicable U.S. federal and state privacy laws.

1. Information We Collect

A. Personal Information

We may collect personal information including but not limited to:

  • Full name

  • Phone number

  • Email address

  • Mailing or billing address

  • Payment and invoicing details

B. Business & Trucking Information

To provide dispatching services, we may collect:

  • Company name

  • MC Number / DOT Number

  • Truck, trailer, and equipment details

  • Load preferences and dispatch instructions

  • Insurance and compliance information

C. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device and operating system

  • Pages visited and time spent

  • Referring websites

 
2. How We Use Your Information

We use collected information to:

  • Provide truck dispatching and logistics coordination services

  • Communicate with carriers, brokers, and clients

  • Process payments and billing

  • Improve website performance and service quality

  • Respond to inquiries and customer support requests

  • Maintain legal, tax, and operational records

 
3. Nationwide Use & Legal Compliance

This Privacy Policy applies to users and clients throughout the United States.
We comply with applicable U.S. privacy and data protection laws, including:

  • Federal Trade Commission (FTC) regulations

  • State consumer privacy laws

  • Industry-standard data protection practices

 
4. Information Sharing & Disclosure

We do not sell personal information.

We may share information only when necessary to:

  • Coordinate loads with brokers and shippers

  • Process payments through secure third-party processors

  • Maintain IT, hosting, and operational systems

  • Comply with legal obligations or lawful requests

All third parties are required to keep information confidential and secure.

5. Consumer Privacy Rights (All U.S. States)

Depending on your state of residence, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Limit or object to certain data uses

Requests can be submitted using the contact information provided below.

6. California Privacy Rights (CCPA Notice)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information is collected

  • The right to request deletion of personal information

  • The right to non-discrimination for exercising privacy rights

We do not sell personal information.

7. Data Retention

We retain personal and business information only for as long as necessary to:

  • Provide services

  • Fulfill contractual obligations

  • Meet legal, tax, and regulatory requirements

 
8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

  • Secure systems and servers

  • Limited internal access to data

  • Confidential handling of trucking and dispatch records

However, no electronic transmission or storage method is 100% secure.

9. Cookies & Website Technologies

Our website may use cookies and similar technologies to:

  • Improve functionality and user experience

  • Analyze website traffic

  • Understand user behavior

You can disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

11. Children’s Privacy

Zmiles Dispatching Service does not knowingly collect personal information from individuals under the age of 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Information

For questions, concerns, or privacy-related requests, contact us at:

 

Zmiles Dispatching Service

📧 Email:

bluemileslogistics@gmail.com


📞 Phone: +1 (505) 201-1300
🌐 Website: https://zmilesdispatchingservices.com/